Incoming call warning
Show a clear, branded caution when an incoming call may be suspicious.
AI add-ons
Scam Alert AI for provider voice customers.
Add cautious scam-risk prompts to the app experience so customers get a clearer warning when a call or voicemail looks suspicious.
No per-user pricing
iOS + Android
Provider controlled
Enterprise readySecure & compliant
Live insightsOne provider view
AI add-ons
Help customers pause before trusting suspicious calls.
Scam Alert AI is a risk-warning feature for LiquidVoice-powered apps. It does not make final fraud decisions. Instead, it provides cautious prompts when call patterns, voicemail language or reported signals suggest the customer should be careful.
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The app can show a warning prompt before or after suspicious interactions.
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Voicemail summaries may include a risk note if the message asks for money, credentials or urgent account action.
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Providers can use neutral wording that encourages customers to verify through official channels.
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The feature supports customer education without pretending to guarantee scam detection.
LiquidVoice platform preview
Incoming call warningOptional, provider controlled
In the app
A clearer in-app experience for this feature.
Each feature fits into the branded voice app journey, keeping its most useful information and actions close at hand.
Voicemail risk note
Add an appropriate caution when voicemail content shows common scam signals.
Report or block
Give customers clear actions after a suspicious call or message.
How it works
From voice event to useful app output.
A call, caller signal or voicemail event is evaluated for possible risk indicators.
The AI layer creates a cautious warning classification or note.
The app presents a simple warning in provider-approved wording.
The customer can ignore, report, block or verify the caller depending on provider options.
Provider value
Why providers package it.
AI
Customer protection story
Scam awareness is a strong consumer-facing value for residential digital voice providers.
AI
Brand trust
Providers can show they are helping customers recognise suspicious voice activity.
AI
Optional and controlled
Providers choose which customer groups receive warnings and how those warnings are worded.
Controls
Important service controls.
Providers can pair AI voice features with approved wording, clear customer expectations and privacy settings that suit their service.
Recommended safeguards
- Scam warnings must be presented as possible risk indicators, not proof of fraud.
- False positives and false negatives are possible.
- Providers should maintain clear consumer wording, support scripts and complaint-handling processes.
FAQs
Questions about Scam Alert AI.
What does Scam Alert AI look for?
Scam Alert AI can evaluate available call signals and voicemail language for patterns associated with suspicious requests, such as pressure to send money, reveal credentials or take urgent account action.
Does a Scam Alert AI warning prove that a call is fraudulent?
No. A warning is a cautious risk indicator, not a final fraud decision. False positives and missed scams are possible, so customers should verify suspicious requests through an organisation’s official contact details.
Where are scam-risk warnings shown?
Depending on the provider configuration and available call context, a warning can appear around an incoming call, alongside a voicemail or as part of the message detail view in the branded app.
What can a customer do after receiving a warning?
The app can keep relevant actions close at hand, such as declining the call, reviewing the voicemail, blocking or reporting the caller, or independently verifying the organisation using a trusted number.
Can providers control the warning language?
Yes. Providers can use cautious, supportable wording that reflects their customer policy and avoids presenting an AI signal as certainty. They can also align support scripts and complaint handling with the in-app experience.
How should Scam Alert AI be governed?
Providers should define which customers receive the feature, which signals are used, how warnings are explained and how relevant data is retained. Customer education should make clear that vigilance is still required.
Related pages
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Provider launch
Ready to turn your voice service into a branded mobile app?
Create your provider account for a 30-day trial of the shared My Voice Phone app. You can explore white-label and private deployment options as your service grows.